OFFICE ASSOCIATE, Opt 2

May 29, 2026

Job Requisition ID: 56236 Opening Date: 05/28/2026 Closing Date: 06/11/2026 Agency: Department of Healthcare and Family Services BIPIS: 08210 Class Title: OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: None Salary: Anticipated starting effective 7/1/26; $4,144/monthly; Full salary range $4,144-$5,429/monthly Job Type: Salaried Category: Full Time County: Sangamon Number of Vacancies: 1 Bargaining Unit Code: RC014 Clerical Employees, AFSCME Merit Comp Code: This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the <a href="https://illinois.jobs2web.com/" target="_blank" rel="noopener">illinois.jobs2web.com</a> website. State of Illinois employees should click the link near the top left to apply through the <a href="https://hcm20.ns2cloud.com/sf/careers/jobsearch?bplte_company=SILHCM20P1" target="_blank" rel="noopener">SuccessFactors</a> employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Postion Overview The Department of Healthcare and Family Services, Bureau of Rate Development & Analysis is seeking to hire an Office Associate with typing qualifications. Qualified applicants should have knowledge of office practices and equipment, composition, grammar, spelling, punctuation, and basic mathematics. This position will offer extensive training and career advancement opportunities. We invite qualified applicants to become a part of our team and are confident that you will take pride in serving the great state of Illinois. The ideal candidate will possess good written and verbal communication skills, attention to detail, and proofreading skills. The ideal candidate should also possess a willingness to assist co-workers when a deadline needs to be met and should be trustworthy to complete tasks in a timely manner in an independent work situation. HFS values employees with different backgrounds, life experiences, and talents. Employees receive a robust benefit package including: <ul type="disc"> <li>Monday-Friday work schedule</li> <li>Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)</li> <li>Health, Life, Vision, and Dental Insurance</li> <li>Pension Plan</li> <li>Paid Parental Leave</li> <li>Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)</li> <li>Employees earn (12) paid Sick Days annually.</li> <li>New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.</li> <li>Employees earn (3) paid Personal Days annually.</li> <li>(13-14) paid holidays annually (based on start date)</li> </ul> If you are seeking a new opportunity, and this position appeals to you, please apply today! At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained. HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Essential Functions</h2> </div><div><ul> <li>Under direction, conducts a variety of complex, specialized clerical duties and record processing related to the Medical Accounts Receivable and Collection Program for Medical Programs</li> <li>Reviews and evaluates the C-50 report</li> <li>Develops and updates the control, processing and documentation of recovery reports</li> <li>Assists fiscal operations in balancing total monies due by provider and provider types</li> <li>Reviews and verifies request for unique payments to medical providers not processed through Medicaid Management Information System (MMIS)</li> <li>Assists in updating master file records of all approved payments to medical providers for future reference and for internal and external auditors</li> <li>Researches data to ensure payment requests are not duplicated documentation</li> <li>Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Minimum Qualifications</h2> </div><div><ul> <li>Requires knowledge, skill and mental development equivalent to completion of high school and two (2) years of office experience</li> <li>Requires ability to keyboard accurately at 45 words per minute</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Conditions of Employment</h2> </div><div><ul> <li>Requires completion of a background check and self-disclosure of criminal history </li> <li>Requires the ability to utilize and maintain state issued equipment such as a laptop <ul> <li>The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description</li> </ul> </li> </ul></div></div></div>Work Hours: Monday - Friday 8:30 a.m. - 5:00 p.m. Headquarter Location: 201 S Grand Ave E, Springfield, Illinois, 62704 Work County: Sangamon Email: <a href="mailto:HFS.DMPApps@illinois.gov">HFS.DMPApps@illinois.gov</a> Posting Group: Office & Administrative Support This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs). APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the <a href="http://Illinois.jobs2web.com">Illinois.jobs2web.com</a> homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the <a href="http://Illinois.jobs2web.com">Illinois.jobs2web.com</a> homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the <a href="http://hcm20.ns2cloud.com/sf/careers/jobsearch?bplte_company=SILHCM20P1" target="_blank" rel="noopener">career portal</a> for State employees and review the <a href="http://www2.illinois.gov/sites/work/Documents/pdfs/InternalApplicant.2021.07.pdf" target="_blank" rel="noopener">Internal Candidate Application Job Aid</a> Non-State employees: on <a href="http://Illinois.jobs2web.com">Illinois.jobs2web.com</a> – click “Application Procedures” in the footer of every page of the website. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: <ul> <li>donotreply@SIL-P1.ns2cloud.com</li> <li>systems@SIL-P1.ns2cloud.com</li> </ul>

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