HOUSEKEEPER LEAD (FULL TIME)
Compass Group - 9515 Holy Cross Lane - Responsibilities: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards.
- Provides quality service to customers by providing one-on-one attention to detail.
- Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
- Resolves internal/external guest complaints to ensure guest satisfaction.
- Prepares and distributes assignment sheets to staff and reviews priorities.