HOUSEKEEPER LEAD (FULL TIME)

Compass Group - 9515 Holy Cross Lane - Responsibilities: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards.

  • Provides quality service to customers by providing one-on-one attention to detail.
  • Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
  • Resolves internal/external guest complaints to ensure guest satisfaction.
  • Prepares and distributes assignment sheets to staff and reviews priorities.
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