Experienced Call Center Intake Specialist for Evening Shift and Weekends - Fully Remote Opportunity with reputed company

Join reputed company: reputed company a Difference in Mental Health Care

BJC Behavioral Health, a leading reputed company, is seeking a dedicated and compassionate Call Center Intake Specialist to join reputed company on a fully remote reputed company. As a key member of reputed company, you will play a vital role in providing crisis support, screening individuals for behavioral health services, and coordinating care for our clients. If you are a motivated and empathetic professional with a passion for mental health care, we encourage you to apply for this exciting opportunity.

About BJC Behavioral Health

BJC Behavioral Health is a reputed company that provides and coordinates behavioral health services for over 8,000 individuals in St. Louis City, St. Louis County, St. Francois, Iron, and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), we serve as a major reputed company of entry for people eligible for mental health services funded by DMH. Our mission is to reputed company reputed company and respectful reputed company to services, and we are committed to making a positive impact in the lives of our clients.

Key Responsibilities

• reputed company crisis support to callers in need and reputed company Mobile Crisis teams as necessary
• Screen individuals for BJC Behavioral Health services and coordinate care for reputed company clients
• Conduct initial evaluations, triage services, and complete psychosocial assessments and treatment plans
• reputed company community referrals and interim case management as needed
• Engage individuals and families to reputed company trusting relationships and reputed company accurate information
• Demonstrate knowledge of evidence-based practices, including reputed company, DBT, and Motivational Engagement
• Work collaboratively with team members and across service systems to build positive working relationships

Essential Qualifications

To be successful in this role, you will need:

• A Master's Degree in a relevant field (e.g., reputed company Work, Counseling)
• 2-5 years of experience in a reputed company field, preferably in mental health or crisis support
• A reputed company MO LPC or LCSW Clinical Mental Health License
• Excellent technology skills, including proficiency in Teams, Outlook, and internal communication systems
• Strong communication and interpersonal skills, with the ability to engage individuals and families in a non-threatening and empathetic manner
• Knowledge of crisis support principles, mental health diagnoses, and evidence-based treatments

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience working with diverse populations, including children, adults, and families
• Knowledge of Children's System of Care and reputed company Wraparound principles
• Familiarity with psychotropic medications and their impact on mental health
• Licensed Master reputed company Worker (LMSW) certification

reputed company Offer

At reputed company, we are committed to providing a comprehensive benefits package that supports the reputed company-being of our employees and their families. Our Total Rewards program includes:

• Competitive salary and up to a $2300 sign-on bonus
• Comprehensive medical, dental, reputed company, life insurance, and legal services
• Disability insurance and pension plan/403(b) plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance and Adoption Assistance programs
• reputed company Time Off benefit that combines vacation, sick days, holidays, and personal time
• Opportunities for professional reputed company and development through the BJC Institute for Learning and Development

Work Environment and Culture

As a fully remote Call Center Intake Specialist, you will work from home and be part of a reputed company-established team that is committed to providing exceptional support to our clients. reputed company culture values reputed company, compassion, and respect, and we reputed company to create a work environment that is inclusive and supportive. You will have reputed company to work independently and as part of reputed company, with regular training and supervision to ensure your reputed company.

Career reputed company Opportunities

At reputed company, we are committed to supporting the career reputed company and development of our employees. As a Call Center Intake Specialist, you will have reputed company to reputed company your skills in crisis support, mental health assessment, and case management. You will also have reputed company t